Our Services

We provide support and advocacy for women and children who are experiencing domestic violence. You do not have to stay in our safe-house to receive our support. We also work with women in the community. We provide a safe and non-judgmental environment where you can be supported to make decisions for your future.

We operate a community office, a safehouse and a 24-hour, 7 days a week crisis line assisted by a roster of trained volunteers responding to the crisis line outside working hours.

Our services include:

  • A confidential listening ear to talk though your situation and options.
  • Providing information such as safety planning, legal processes, and housing options.
  • Referrals to understanding counsellors, lawyers, doctors and other services.
  • Supporting women at appointments such as the police, lawyers, court hearings, Housing and Work & Income.
  • 24-hour access to safe-house accommodation for those whose safety is at risk in the community.
  • We work with a diverse range of ethnicities and use interpreting service as needed.
  • Intimate partner violence can happen across the LGBTIQ community, everyone has the right to seek a healthy loving relationship. We understand that gender identity can be non-binary and are open to providing services to cis women, transgender, gender queer, intersex or people who choose to live with a more fluid gender identity.
  • Women’s Refuge workers are trained to be open and sympathetic to any person experiencing domestic violence who contacts us for support. If we cannot provide assistance, we may be able to direct you to an organisation that can provide appropriate advice and support.

Our advocates will:

Accept you for who you are.

Listen to you respectfully.

Empower you to make your own decisions.

Support you whether you choose to leave or stay in your relationship.

Community education

We will provide domestic violence education on request to groups such as schools, communities or professionals. We also provide a low cost community education one day session which is held six monthly and is open to anyone in the community. It teaches practical skills for recognising and responding to domestic violence and explains the principles of safety planning and legal protections.


Hope, Revive, Flourish: women’s support & learning programme is a 12-session therapeutic education programme for survivors of domestic violence, it supports women to understand the impacts of abuse, rebuild self-esteem and set goals for the future.

The Tamariki Programme is a ten-session programme for 5-8 year olds who have experienced or witnessed domestic violence focussing on what abuse looks and feels like, keeping safe and developing positive communication skills for sharing feelings.

Get in touch

Contact your local
refuge now!

0800 REFUGE (733 843)

Wellington Women’s Refuge
44 Wigan Street
P.O. Box 11985
Manners Street

Te Whare Rokiroki, Màori Womens Refuge
44 Wigan Street
P.O. Box 24319
Manners Street


More about us

Wellington Womens Refuge Maori Womens Refuge

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