Interested in volunteering? Excellent! We would love to hear from you. Women’s Refuge relies on the work of dedicated and committed volunteers to answer our 24/7 crisis line outside of working hours. While this is the minimum commitment there is the opportunity to be involved in other activities as well.

Wellington Women’s Refuge and Te Whare Rokiroki, Māori Women’s Refuge share an out of hour’s crisis line, initial training and ongoing supervision. Māori volunteers join Te Whare Rokiroki and all other ethnicities join Wellington Women’s Refuge.

On joining Refuge as a volunteer you will have an on-call buddy to support you through your first few months on the crisis line in addition to ongoing support and supervision from the organisation.

What volunteers for Refuge do:

  • Each volunteer does 4 shifts on the crisis line per month. These are all outside office hours and involve the line being transferred to your cell phone or home phone. Shifts are overnight or 9am-5pm days on weekends.
  • While on roster, volunteers offer support to women who are experiencing domestic violence and are phoning to talk, as well as providing face to face support and admissions to our safe-houses where necessary. During roster volunteers can have the line coming to their personal phone and are able to continue with their usual activities as long as they have a quiet & private place to take calls if needed.
  • Volunteers talk to women seeking support over the phone and may meet with them if required and safe to do so but are never expected to go into dangerous situations without police support, volunteers are buddied for their first call outs.
  • Volunteers are required to attend one supervision held on a Wednesday evening once a month.

Criteria for volunteering – volunteers need to:

  • Be 21 years or older;
  • Be a self identified woman;
  • Be living within our service boundary which is Central and Southern Wellington up to Newlands/Johnsonville/Kaiwharawhara; outside of this area is covered by the Hutt and Porirua Women’s Refuges.
  • Be able to complete our 6 week induction training which consists of 6 Saturdays and 2 Wednesday evenings;
  • Be able to meet the above crisis line and supervision obligations; and
  • Have been living free from violence for two years.
  • Have a minimum of 2 years to commit to Women’s Refuge.

Still interested? Next steps are:

    • Click on the link below and fill in the two forms.

Volunteer Application
Volunteer Declaration

  • Thank you interest, please email completed forms to Jo at Wellington Women’s Refuge on officeadmin@wwr.org.nz
  • If you have any questions please email or phone Jo-04 3851012 to discuss. Our next Women’s Refuge volunteer training is scheduled to start Wednesday 15th March 2023 and from there will be held on Saturdays 10am-6pm for six weeks with the exception of Easter weekend. Attendance at all training sessions is mandatory.
  • While this is still some time away, we do have a large number of people contact us to express interest in volunteering.
  • We have a limited number of places on the volunteer training and may not be able to accept every application. However completing the forms will ensure you are contacted by our volunteer trainer for a face to face meeting to answer your questions and establish your suitability nearer the training.

Get in touch

Contact your local
refuge now!

0800 REFUGE (733 843)

Wellington Women’s Refuge
44 Wigan Street
P.O. Box 11985
Manners Street

Te Whare Rokiroki, Màori Womens Refuge
44 Wigan Street
P.O. Box 24319
Manners Street


More about us

Wellington Womens Refuge Maori Womens Refuge

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